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Give A Flight, LLC. dba GiveAFlight.com
Privacy Policy
Last Updated: 11/30/2013
GiveAFlight.com Respects your privacy. We will not give any information about you to others without your permission.
Our site uses forms in which you give us contact information (your name, billing address, phone number, and email address) so you can place orders and request information and support, and make product suggestions. We will then create an account for you and save your records. If you choose to order from us using a credit card, we will collect your credit card number and expiration date for billing. We do not store or save your whole credit card number for security reasons. We do save the first four and last four digits and the expiration date.
We use your customer information only when it will be important for us to contact you regarding functionality changes to our products, our web site, new GiveAFlight.com services, and special offers we think you'll find valuable. If you would rather not receive this information, please see the "Updating Your Information" section below on how to change your preferences. If we present a co-branded offer with our partners or affiliates, it will be clear at the point of collection who is collecting the information and whose privacy statement applies.
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
On rare occasions, one of our partners may require us to share your personal information with them. We will only do so with your explicit permission first.
We use information gathered about you from our site statistics (for example your IP address) to help diagnose problems with our server, and to administer our Web site. We also gather broad demographic information from this data to help us improve our site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.
Our site uses cookies to keep track of your shopping cart and receipts. We use cookies to identify you so you while your are using our site. They are linked to your customer identification number which is associated with the information in your account.
This site also contains links to and from other sites. Unfortunately, GiveAFlight.com is not responsible for the privacy practices or the content of such Web sites.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. GiveAFlight.com uses GeoTrust Premium security certificates with SSL 128-bit encrypted data transmission to assure the privacy of your data.
Updating Your Information
As a customer of GiveAFlight.com, you may alter your customer information or opt-out of receiving communications from us and our partners at any time. We have the following options for changing and modifying your customer information.
Sending Emails
We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We also provide email links, as on our "Contact Us" page, to allow you to contact us directly.
The information you send to us may be stored and used to improve this site and our products, or it may be reviewed and discarded. However, your information will only be shared with third parties with your explicit permission.
Only If We Have To
As stated previously in this policy, we will not share your personal information except with a third party to assist us in the processing or securing of your personal information or when we are required by law unless we have given you notice and choice, in the good-faith belief that such action is necessary in order to conform to the edicts of the law, or we must comply with a legal process served on our web site. We may also need to give out your information if one of our partners requires it, but these situations are rare.
Changes in Our Practices
If we make material changes to our information handling practices or other privacy aspects, we will post those changes on this privacy statement on the GiveAFlight.com Web site.
Service Provider
We use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Survey
From time-to-time our site requests information from users via surveys. Participation is voluntary. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level – you must be 18 or above to enter). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Refer A Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. GiveAFlight.com will automatically send the friend a one-time email inviting them to visit the site. GiveAFlight.com stores this information for the sole purpose of sending this one-time email. The friend may contact GiveAFlight.com at to request the removal of this information from our database.
What Happens to my Personal Information if I Terminate my GiveAFlight.com Account?
When Your GiveAFlight.com account is cancelled (either voluntarily or involuntarily) all of your personally identifiable information is placed in "deactivated" status on our relevant GiveAFlight.com databases. However, you should know that deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information if necessary in order to resolve disputes or enforce our agreements.